Terms & Conditions
Please review these terms carefully before using our platform, services, or medical consultation features.
Acceptance of Terms
By accessing or using this platform, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website, patient portal, communications, and medical service access.
If you do not agree with any part of these terms, you should not use the platform or services.
Medical Services Disclaimer
All medical services provided through this platform are delivered by licensed healthcare professionals. The platform itself functions as a technology interface that facilitates communication, scheduling, record access, and treatment coordination.
Information provided on this website is for educational purposes only and should not be considered medical advice unless explicitly given during a consultation with a licensed provider.
Use of this platform does not establish a provider–patient relationship until you complete registration and are accepted for care.
Eligibility
- Be at least 18 years of age
- Provide accurate and truthful information
- Reside in a location where our providers are authorized to practice
- Agree to comply with all platform policies
Providing false information may result in suspension or termination of access.
Account Responsibilities
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately if you suspect unauthorized access or a security breach.
We reserve the right to suspend or restrict access if account misuse or suspicious activity is detected.
Platform Use
You agree to use the platform only for lawful and appropriate purposes. Prohibited activities include:
- Attempting to access restricted systems or data
- Interfering with platform functionality
- Submitting false medical information
- Impersonating another individual
- Distributing malicious code or software
Violation of these rules may result in account termination and legal action where applicable.
Payments and Billing
If you purchase services through the platform, you agree to provide valid payment information and authorize charges associated with your selected services.
All charges are disclosed prior to purchase approval. Fees may vary depending on services selected, treatment plans, and provider recommendations.
Payment processing is handled through secure systems that meet industry standards for data protection.
Appointment Policies
Scheduled consultations must be attended at the designated time. Late arrivals or missed appointments may require rescheduling.
We recommend joining sessions early to ensure connection stability and adequate consultation time.
No Emergency Services
This platform is not intended for emergency medical care. If you are experiencing a medical emergency, call your local emergency number or go to the nearest emergency facility immediately.
Do not use this platform for urgent or life-threatening conditions.
Intellectual Property
All content, branding, design elements, graphics, and platform functionality are protected by intellectual property laws.
You may not reproduce, copy, distribute, or modify any materials without written permission.
Third-Party Services
Some features may rely on third-party providers such as payment processors, communication platforms, or laboratory services. These services operate under their own terms and privacy policies.
We are not responsible for third-party service interruptions or policies.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from platform use, service interruptions, or delays beyond our control.
We do not guarantee uninterrupted platform availability, although we strive to maintain consistent performance and reliability.
Modifications to Terms
We may update these Terms and Conditions periodically to reflect regulatory changes, service updates, or operational improvements.
Updates will be posted on this page with the revised effective date. Continued use of the platform after updates constitutes acceptance of revised terms.
Termination of Access
We reserve the right to suspend or terminate access to services at our discretion if these terms are violated or if use poses a risk to platform security, compliance, or other users.
Governing Law
These terms are governed by applicable laws and regulations of the jurisdictions in which services are provided. Any disputes shall be resolved under applicable legal frameworks.
Contact Information
If you have questions regarding these Terms and Conditions or need clarification about any provision, our support team is available to assist.
Contact Support Speak With Care Team
Closing Statement
These terms are designed to protect patients, providers, and platform integrity while ensuring a safe, transparent, and professional healthcare experience.