FAQs
Clear Answers. No Guesswork.
We know telehealth can raise questions. Below are answers to the most common things people
ask before getting started with TKO Vitality.
If you don’t see your question here, our team is always happy to help.
Getting Started
No. You don’t need to decide on a treatment upfront. The consultation is designed to help a licensed provider understand your health history, goals, and lab data before recommending
anything.
You’ll begin by completing a secure health intake form and scheduling a virtual consultation.
From there, a provider will guide you through next steps.
Eligibility depends on your health history, lab results (when required), and provider evaluation.
Not everyone qualifies, and recommendations are always based on medical appropriateness.
Medical Care & Providers
Yes. All consultations are conducted by licensed medical providers who practice within
state-specific regulations.
If a provider determines a treatment is not appropriate, they will explain why and may
recommend alternatives or next steps.
Labs & Prescriptions
Some consultations may require recent lab results. In certain cases, providers may review
existing labs or recommend additional testing.
Yes. If you have recent lab work, you can upload it securely through the patient portal for
provider review.
Yes. The patient portal only displays therapies that have been prescribed or approved by your
provider.
Patient Portal & Ongoing Care
The portal is where you manage appointments, view lab results, access treatment plans, and
communicate with your care team.
Yes. Follow-ups, lab reviews, and adjustments are part of ongoing care, not a one-time visit.
Privacy, Security & Compliance
Yes. TKO Vitality uses HIPAA-compliant infrastructure with encrypted data, role-based access,
and strict security protocols.
Pricing & Next Steps
If approved, your provider will outline a care plan and guide you through next steps inside the
patient portal.
Still Have Questions?
We’re here to help.
If you’d like to speak with our team or need clarification on anything, feel free to reach out